Package Tours
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What is the maximum size of your package tour? |
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We prefer a small group, so we can give better attention and service to customers.
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When will I receive the travel document? |
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Your final travel documents will be sent to you 2-3 weeks before you depart. They include: a confirmed itinerary with hotel & flight details, the names & phone numbers of your contact people, complete hotel information and, if applicable, air tickets and vouchers.
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Group Tours / Custom Tours
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How can I make a request for travel? |
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You could call us at 1-866-735-4223 （TOLL FREE） or email us at
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Air Tickets
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Can I change my outbound date?
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Typically changing your outbound departure date is not allowed after the payment.
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Can I change my inbound date?
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Each ticket has a difference in regulations, and some tickets are changeable for your inbound portion. Please ask your agent for details.
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Hotels
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Does hotel price include tax and service charges?
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Tax and service charges are included in most of the hotels we arrange, unless otherwise indicated. Room accommodation is provided at the hotels indicated or at hotels of comparable categories, in run-of-house category. Accommodation is based on two persons sharing a twin-bedded room with private bath. Added values, guest services and amenities are subject to change without notice. Single rooms are available upon payment of a single room supplement.
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Insurance
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Does IACE TRAVEL sell insurance?
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We do have travel insurance, Travelex Insurance Services. We strongly recommend travel insurance for your trip. Choose either Travel Plus or Travel Lite. Applications will be sent to you with your confirmation package.
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Visa / Documents
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What travel documents, visa and identification do I need?
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Before leaving home, please take a few minutes to familiarize yourself with the required travel documents you will be asked to provide prior to boarding the airlines. For some Asian countries for some nationalities, you have to have a valid visa. Please check for each consulate or embassy.
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What do I need for my passport?
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For Some Asian countries, a passport and visa are required to enter the country. Most countries require the passport be valid for a period of six months after your scheduled return. Please confirm the current requirements for your destinations.
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Destination Guide
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How can I get information on the country or if it is safe to go there?
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Please check travel information at tourism organization web-site. And also for the latest news and travel warning on each embassy's web site above and US BUREAU OF CONSULAR AFFAIRS.
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Who should I contact in case of an emergency in an Asian county?
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You could always contact the US Embassy & Consulate in each country. Please check the business hours and location as below.
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