Unused Services

Any unused services during your tour, including but not limited to air/ground transportation, guides, entrance fees, meals, accommodations, experiences, upgrades, etc., are non-refundable, non-transferable, and non-exchangeable.

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Tour Price Guarantee

The price of your tour is guaranteed once MIGOTO Luxury has received the full payment. Please note that rates are contingent upon current exchange rates, and no refunds will be provided due to fluctuations in these rates.

 

Health, Active Physical Elements, Medical Conditions, and Special Assistance

Some portions of your itinerary may incorporate active physical elements, such as embarking and disembarking from aircraft, buses, cars, trains, etc., walking long distances, and climbing steep stairs/inclines, etc. You are responsible for familiarizing yourself with the level of activity that will be involved in your itinerary. You must disclose, during the planning stage (or at such a later time when you become aware of such a condition), any existing physical or mental illness, disability, pregnancy, or any other condition that may create a health hazard for yourself or others during your tour or for which you may require medical attention/special accommodation during the tour.

 

We will make reasonable efforts to accommodate your needs, but you must notify us during the planning stages of your itinerary in order for MIGOTO Luxury to determine the level of assistance we can reasonably provide. We regret to inform you that we cannot accommodate individuals that require special assistance for ordinary daily activities, such as walking and eating. Under no circumstances can our suppliers or our staff physically lift or assist you onto or off any vehicles arranged for the tour. If we are unable to accommodate your needs for special assistance, you must be accompanied by a companion who will be responsible for independently providing the necessary assistance you require.

 

MIGOTO Luxury recommends that all travelers be in good health. Please consult with your physician regarding your current medical condition and your ability to travel long distances. MIGOTO Luxury will make reasonable efforts to accommodate the special needs of disabled travelers but is not responsible for any denial of services by carriers, hotels, restaurants, or other suppliers. We reserve the right to refuse services to individuals deemed unsuitable based on their fitness level. Additionally, we reserve the right to remove you from the tour, with associated costs borne by you, should your condition pose a potential hazard to yourself or others, or if it could otherwise diminish the overall experience of fellow participants.

 

Participation and Conduct During the Tour

You are responsible for respecting and adhering to the instructions of your guide, as well as all local laws, throughout the tour. We reserve the right to exclude you from participating in all or any part of the tour if, at our sole discretion, your condition or behavior deems you unsuitable for the tour or unfit for its continuation once it has begun. Unfitness may include, without limitation, any behavior that, regardless of its cause, is inappropriate or offensive, interferes with the delivery of the tour, or may constitute a hazard or embarrassment to MIGOTO Luxury, its suppliers/partners, or the local population.

 

In such a case, our liability shall be strictly limited to refunding the recoverable cost of any unused portion of the tour, at our discretion. If, for any reason, you choose not to participate in specific parts of the tour or opt not to use certain goods included in the tour, no refunds will be issued for those unused portions or goods. You agree to indemnify and hold us harmless from any costs, damages, losses, or liabilities arising from (a) the actions or omissions of any minors traveling with you and (b) if you are signing on behalf of yourself and your traveling companions, from your companions’ claims that you were not authorized to agree to these Terms & Conditions on their behalf.

 

Baggage

Any baggage brought on a tour is done so at the owner’s own risk. MIGOTO Luxury is not responsible for the loss, theft, damage, or delay in receiving any participant’s baggage. MIGOTO Luxury assumes no liability for any loss, damage, or delay in receiving baggage while traveling to and from a destination or at any point during the tour.

 

​For up-to-date baggage allowance restrictions, always check with the appropriate airline for the latest regulations. Baggage allowance varies by airline and is subject to change at any time. Some airlines may impose additional charges if you choose to check in baggage. The baggage allowance on flights inside Japan may differ from the allowance permitted on international flights. Excess baggage charges and insurance are the sole responsibility of the owner of the baggage. Please contact the airline or refer to its website for detailed information regarding its checked baggage policy prior to your departure.

 

Passport

All tour participants must ensure they possess a valid passport required for entry, departure, and travel throughout Japan. All passports should be valid for at least 6 months past the return date of your trip. Additionally, ensure that your passport has sufficient blank pages (excluding amendment pages) for entry and exit stamps issued during the immigration process. Non-US passport holders are advised to consult with their local embassy or consulate for specific requirements.

 

Visa

​It is the responsibility of all participants to obtain the necessary visas in a timely manner before their departure date for Japan. Non-U.S. passport holders should directly consult the relevant embassies for visa requirements. The participant bears full responsibility for acquiring all essential documents, visas, and permits prior to their departure and is solely accountable for any adverse consequences arising from the absence of proper documentation. Additional requirements and fees may apply to non-U.S. passport holders; kindly seek guidance from the Japanese consulate if you have any questions or concerns.

 

Client Privacy

MIGOTO Luxury will not discuss or disclose any details of our tours with any third party other than the client's travel agent or suppliers included in their tour, such as, but not limited to, airlines, accommodations, guides, restaurants, etc.

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Responsibility

MIGOTO Luxury, as a tour operator, acts only as an agent for contracted services. All travel arrangements included in this trip are made on the participant’s behalf upon the express condition that neither MIGOTO Luxury nor its agents shall be liable or held responsible in the absence of their negligence for any direct, indirect, consequential harm, or irregularity of any kind that may be occasioned by reason of any act or omission of any person or entity, including, without limitation, any act of negligence or breach of contract of any third party, such as an airline, train, motor coach, private car, cruise vessel, boat, or any other conveyance, hotel, sightseeing provider, local ground-handler, restaurant, etc., that is to or does supply any goods or services for this tour.

 

Participants understand that MIGOTO Luxury neither owns nor operates such third-party suppliers. Accordingly, participants agree to seek remedies directly and only with those suppliers, and not hold MIGOTO Luxury responsible for their acts, omissions, or commissions. Without limiting the foregoing, MIGOTO Luxury and its agents are not responsible for any losses or expenses due to delays or changes in the schedule, overbooking of accommodations, default of any third parties, sickness, weather, strikes, acts of terrorism, acts of government, civil disturbances, war, quarantine, customs regulations, endemics, epidemics, pandemics, criminal activity, or any other cause beyond its control. All such losses or expenses must be borne and paid for by the participant.

 

By offering travel products, especially in international destinations, MIGOTO Luxury does not represent or warrant that travel to such areas is advisable or without risk. MIGOTO Luxury is not liable for damages or losses that may result from travel to such destinations.

 

MIGOTO Luxury reserves the right to substitute accommodations, alter the itinerary, withdraw any service, and make any desirable alterations for the convenience of the operation of the tour.

 

MIGOTO Luxury reserves the right to cancel the tour prior to departure for any reason. Liability for such cancellation is limited to a full refund of the money received by MIGOTO Luxury, and this will constitute a full settlement with the tour participants.

 

MIGOTO Luxury reserves the right to decline to accept any person as a tour participant if their health, mental condition, physical infirmity, or general deportment impedes the operation of the tour or the rights, welfare, or enjoyment of other tour participants.

 

MIGOTO Luxury is not responsible for participants' visa or passport requirements. No refund for unused services will be made, nor reimbursement of any additional expenditure if a participant is denied entry to Japan for this or any other reason.
 

MIGOTO Luxury accepts no responsibility for the value, reliability, quality, or authenticity of any goods purchased while on tour or for any mailing, freight, or shipping arrangements.

 

MIGOTO Luxury accepts no responsibility for costs that may occur as a result of a participant failing to secure adequate insurance coverage for their tour. We highly recommend you purchase travel insurance. Generally, health insurance plans from the U.S. do not cover expenses outside the USA.

 

The general conditions under which you agree to utilize the services of MIGOTO Luxury may not be amended in any way, except in writing, by an authorized officer of MIGOTO Luxury.